Refund policy
Returns & Refunds
We want you to be satisfied with your MOVR purchase.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
• The product must be unused
• It must be in its original packaging
• It must be in the same condition you received it
Non-returnable Items
For hygiene reasons, items that have been used or opened may not be eligible for return.
Refunds
Once your returned item is received and inspected, we will notify you of the approval of your refund.
Approved refunds will be processed to your original payment method.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
How to Start a Return
To start a return please contact:
support@shopmovr.com
Include your order number and reason for the return.