Shipping Policy

Thank you for shopping with MOVR. We aim to process and deliver your order as efficiently as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Shipping Rates

We currently deliver throughout South Africa.

• Standard Delivery: R79

• Free Standard Delivery: On orders of R999 or more

Shipping options and the final delivery charge will be displayed at checkout before you complete your purchase.

Estimated Delivery Times

Standard delivery typically takes 2–5 business days after dispatch, depending on your location. Delivery to outlying or remote areas may take longer.

Express delivery estimates will be displayed at checkout where the service is available.

Please note that delivery times are estimates and may be affected by courier delays, peak periods, public holidays, or circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email so you can monitor its progress.

Shipping Issues

If your order arrives damaged, is missing an item, or has not arrived within the expected timeframe, please contact us at support@shopmovr.com.

Please include your order number and a description of the issue. For damaged items, photographs of the product and packaging will help us resolve the matter as quickly as possible.

We will work with the courier to investigate and resolve delivery issues. Your statutory consumer rights remain unaffected.

Contact

For any shipping-related questions, please contact support@shopmovr.com.