Terms of Service

These Terms of Service govern your use of the MOVR website and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy and Returns & Refunds Policy.

About MOVR

This website is operated by MOVR Recovery (Pty) Ltd, a company registered in South Africa.

Throughout this website, the terms “MOVR”, “we”, “us” and “our” refer to MOVR Recovery (Pty) Ltd.

Products

We make every reasonable effort to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate.

Actual product appearance may vary slightly due to lighting, screen settings, manufacturing tolerances or other reasonable variations.

MOVR products are intended for personal recovery and wellness use. Customers should follow the usage guidance provided and seek appropriate professional advice where necessary.

Pricing

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

MOVR Recovery (Pty) Ltd is not currently registered for VAT, and prices displayed on the website therefore do not include VAT charged by MOVR.

Prices may change from time to time. Any price change will not affect an order that has already been accepted and paid for.

Applicable delivery charges will be displayed during checkout before payment is completed.

Orders and Payment

By placing an order, you are making an offer to purchase the selected products.

An order is accepted once payment has been successfully processed and we have issued an order confirmation.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, stock availability issues or payment problems.

If we cancel an order after payment has been received, the amount paid will be refunded using the original payment method.

Payments are processed through the payment methods displayed at checkout.

Shipping and Delivery

Orders are delivered in accordance with our Shipping Policy.

Delivery estimates are provided in good faith but may be affected by courier delays, public holidays, peak periods, remote delivery locations or circumstances outside our reasonable control.

Tracking information will be provided where available after an order has been dispatched.

Returns, Refunds and Defective Products

Returns for change-of-mind purchases are handled in accordance with our Returns & Refunds Policy.

Nothing in these Terms or our Returns & Refunds Policy is intended to limit any rights available to consumers under applicable South African law, including the Consumer Protection Act and the Electronic Communications and Transactions Act.

Where goods are defective, unsafe, unsuitable for their intended purpose or otherwise fail to meet applicable statutory standards, customers may have additional rights and remedies under South African law.

Product Use

MOVR products should be used responsibly and in accordance with the instructions and guidance provided.

Information available through our website, Recovery Hub, packaging, social media or other MOVR materials is provided for general informational and wellness purposes and is not intended to replace professional medical advice, diagnosis or treatment.

If you are unsure whether a product or exercise is suitable for you, you should consult an appropriately qualified healthcare professional.

Website Use

You may use this website for lawful personal purposes.

You may not misuse the website, attempt to gain unauthorised access to our systems, introduce malicious software, interfere with the operation of the website, or use its content in a manner that infringes the rights of MOVR or any third party.

Intellectual Property

Unless otherwise stated, the MOVR name, branding, website content, photographs, graphics, product materials and other original content are owned by or licensed to MOVR Recovery (Pty) Ltd.

They may not be reproduced, distributed or used for commercial purposes without prior permission, except where permitted by law.

Limitation of Liability

To the fullest extent permitted by applicable law, MOVR will not be responsible for indirect or consequential loss arising from the misuse of our products or website.

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under South African law.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data-protection legislation.

Changes to These Terms

We may update these Terms from time to time. The version published on the website at the time an order is placed will apply to that transaction, subject to applicable law.

Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Nothing in these Terms limits a consumer's right to approach an appropriate consumer protection body, ombud, tribunal or court where permitted by law.

Contact

For questions regarding these Terms or an order, please contact:

MOVR Recovery (Pty) Ltd
Email: support@shopmovr.com
Website: shopmovr.com